Terms & Conditions

Last updated: 01-01-2026

These Terms & Conditions (“Terms”) govern your use of https://shuvodesign.co.uk and any services provided by ShuvoDesign (“we”, “our”, “us”). By accessing our website or using our services, you agree to these Terms.

If you do not agree, please do not use our website or services.

1. About ShuvoDesign

Business Name: ShuvoDesign
Website: https://shuvodesign.co.uk
Email: contact@shuvodesign.co.uk
Location: London, United Kingdom

2. Services We Provide

ShuvoDesign provides digital and AI-powered services, including but not limited to:

  • AI receptionist & call automation

  • AI workflows and business automation

  • Website design & development

  • Funnels, landing pages & CRM setup

  • Email, SMS & WhatsApp marketing automation

  • SEO, paid advertising & analytics

  • Custom AI and digital solutions

All services are provided on a best-effort basis according to the agreed scope.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Have the authority to enter into a contract

  • Provide accurate and complete information

4. Free Trials & Subscriptions

a) Free Trials

  • Free trials (e.g. 14 days) are offered once per business unless stated otherwise

  • We reserve the right to suspend trials if misuse is detected

b) Paid Plans

  • Subscription fees are billed monthly unless otherwise agreed

  • Prices are displayed in GBP (£) and may be subject to VAT

  • Payments are non-refundable unless explicitly stated

5. Payments & Billing

  • Payments must be made on time to avoid service interruption

  • Late or failed payments may result in suspension or termination

  • Usage-based costs (e.g. call minutes, SMS, WhatsApp) are billed separately where applicable

6. Client Responsibilities

You agree to:

  • Provide accurate business information

  • Ensure compliance with applicable laws (GDPR, marketing consent, call recording laws)

  • Not use our services for illegal, abusive, or misleading purposes

  • Obtain consent from your customers where required

ShuvoDesign is not responsible for misuse of the platform by clients.

7. AI, Automation & Call Handling

  • AI responses are automated and may not always be perfect

  • You are responsible for reviewing and approving AI workflows

  • Call recordings, messages, and logs are used solely for service delivery and improvement

  • We do not guarantee specific business outcomes or revenue increases

8. Intellectual Property

  • All content, designs, code, workflows, and materials created by ShuvoDesign remain our intellectual property until full payment is received

  • Upon payment, you receive a license to use the delivered work for your business

  • You may not resell, redistribute, or reuse our work without written permission

9. Website & Content Use

You may not:

  • Copy or reproduce website content without permission

  • Attempt to hack, disrupt, or misuse our systems

  • Use our brand, logo, or content without authorisation

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free service

  • Our total liability is limited to the amount paid by you in the previous 3 months

11. Termination

We may suspend or terminate services if:

  • These Terms are breached

  • Payments are overdue

  • Services are misused or abused

  • Required by law or regulation

You may cancel services according to your plan terms.

12. Data Protection & Privacy

Your personal data is handled in accordance with our Privacy Policy and UK GDPR.
Please review our Privacy Policy for full details.

13. Third-Party Services

Our services may integrate with third-party platforms (e.g. telephony, email, CRM).
We are not responsible for outages, changes, or issues caused by third parties.

14. Changes to These Terms

We may update these Terms from time to time.
The latest version will always be available on our website. Continued use means acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of UK courts.

16. Contact Us

For questions regarding these Terms:

📧 contact@shuvodesign.co.uk
🌐 https://shuvodesign.co.uk
📍 London, United Kingdom