Privacy Policy

Last updated: 01-01-2026

ShuvoDesign (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit https://shuvodesign.co.uk , use our services, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: ShuvoDesign
Website: https://shuvodesign.co.uk

Email: contact@shuvodesign.co.uk

Location: London, United Kingdom

If you have any questions about this policy or your data, you can contact us using the details above.

1. Who We Are

Business Name: ShuvoDesign
Website: https://shuvodesign.co.uk

Email: contact@shuvodesign.co.uk

Location: London, United Kingdom

If you have any questions about this policy or your data, you can contact us using the details above.

2. Information We Collect

We may collect and process the following data:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Message or enquiry details

  • Service selections (e.g. AI Assistant, Website Design, SEO)

This data is collected when you:

  • Fill out a contact form

  • Book a call or demo

  • Subscribe to our newsletter

  • Communicate with us via email, phone, or WhatsApp

b) Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referral source

This data helps us understand how visitors use our website and improve performance.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide services

  • Set up and manage AI automation or digital solutions

  • Send service-related communications

  • Improve our website and user experience

  • Send marketing emails (only if you opt in)

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent – when you submit a form or subscribe

  • Contract – when providing services you request

  • Legitimate interests – improving our services and communication

  • Legal obligation – compliance with UK law

5. AI, Automation & Call Data

If you use our AI-powered services (e.g. AI receptionist, automation tools):

  • Calls, messages, or interactions may be logged for service delivery

  • Data is used strictly to improve accuracy and performance

  • We do not use your data to train public AI models

  • Access is restricted and monitored

All data is handled securely and in line with GDPR requirements.

6. Cookies & Tracking

We use cookies to:

  • Ensure website functionality

  • Analyse traffic and usage

  • Improve performance and content

You can manage or disable cookies through your browser settings.
For more details, please see our Cookie Policy (if applicable).

7. Data Sharing

We may share data only with trusted service providers, such as:

  • Hosting providers

  • Email and CRM platforms

  • Analytics tools

All third parties are GDPR-compliant and process data only on our instructions.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • Limited access controls

  • Encrypted communications where applicable

We retain personal data only for as long as necessary for the purposes outlined in this policy.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at contact@shuvodesign.co.uk.

10. Marketing Communications

You will only receive marketing emails if you:

  • Explicitly opt in, or

  • Are an existing client and the content is relevant

You can unsubscribe at any time using the link in our emails or by contacting us directly.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or your data:

📧 contact@shuvodesign.co.uk
🌐 https://shuvodesign.co.uk
📍 London, United Kingdom